It doesn't necessarily mean the person is being dishonest with you (although it could), that's why paying attention to these cues can help us understand what the speaker really means and how they really feel about what's being discussed. Non-verbal body language, if you know what to listen for, can tell you even more about what someone may NOT be saying! Attention shows respect, listening builds rapport.īut what you may not have heard or know is that you can, and it's also important, to listen to nonverbal communication.Ī person's body language, tone of voice, and facial expressions tell us a lot about what they're saying. You've probably heard about the need to look out for non-verbal cues as part of developing good communication skills. Another thing that’s helpful is for you to paraphrase what the speaker said, to make sure you understood them Non Verbal Communications So, you need to be intentional and put away distractions like phones or even other thoughts you may be having so you’re able to participate in the conversation you’re having. But here's the thing though, no matter how 'smart' technology is, it can't control us unless we allow it to Be Intentional These days that’s easier said than done because of things like ‘ always on 24x7 updates' from social media and our smart devices. The first thing you need to do is focus on what the speaker is saying. So, how do we become better listeners? Focus Focus on now, hear beyond words. We're not completely understanding the other person's perspectiveĪnd that alone makes it hard to collaborate or work together. Not listening can lead to misunderstandings, miscommunication, and even conflict. Pause, listen, understand, avoid misjudgment! Studies show we only retain about 25% of what we hear, so we're losing out on a lot of important information!Īnd there’s a price to pay for that. The fact that you can hear someone doesn't mean you're listening. Hearing is the physical act of perceiving sound waves with your ears, while listening is the active process of paying attention to what’s being said and processing the information. Let’s solve that misunderstanding once and for all! Hearing Ears hear sound, hearts listen deeply. One of the big barriers to effective communications is simply the common misunderstanding between hearing vs. In the field of communications, and as someone who just like you, relies on clear communication to gain agreement, consensus, buy-in and influence the outcome of discussions on a daily basis, I know there's a big difference between " hearing" and " listening." In a nutshell, when it comes to communications here's what I believe: Hearing is easy.
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